We love text messaging and use it every day. Our team of telephony and texting engineers are reinventing how you send and receive text messages every day. We are also trying to make texting transparent and completely free. Our office is based in Sunnyvale, CA.
Email us at firstname.lastname@example.org if you have any questions or would like to comment. We love to hear from you.
Information for Law Enforcement Officials:
We disclose account records solely in accordance with our terms of service and applicable law, including the federal Stored Communications Act ("SCA"), 18 U.S.C. Sections 2701-2712. Under US law:
A valid subpoena issued in connection with an official criminal investigation is required to compel the disclosure of basic subscriber records (defined in 18 U.S.C. Section 2703(c)(2)), which may include: name, length of service, email address(es), and a recent IP address(es), if available.
A court order issued under 18 U.S.C. Section 2703(d) is required to compel the disclosure of certain records or other information pertaining to the account, not including contents of communications, which may include message headers and IP addresses, in addition to the basic subscriber records identified above.
A search warrant issued under the procedures described in the Federal Rules of Criminal Procedure or equivalent state warrant procedures upon a showing of probable cause is required to compel the disclosure of the stored contents of any account, which may include calls history.
In responding to a matter involving imminent harm to a child or risk of death or serious physical injury to any person and requiring disclosure of information without delay, a law enforcement official may submit a request through our email "email@example.com". Important note: We will not review or respond to messages sent to this email address by non-law enforcement officials. Users aware of an emergency situation should immediately and directly contact local law enforcement officials.
Form of Requests
We will be unable to process overly broad or vague requests. All requests must identify requested records with particularity and include the following:
The name of the issuing authority, badge/ID number of responsible agent, email address from a law-enforcement domain, and direct contact phone number.
Please submit all requests to email: firstname.lastname@example.org